Frequently Asked Questions
Everything you need to know about your Ring purchase and experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your products covered by a warranty?
Yes, all Ring hardware comes with a one-year limited warranty that covers defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to the United States, Canada, the United Kingdom, and select countries in the European Union. Please check our shipping page for the full list of locations.