Returns & Exchanges
At Ring, we want you to feel secure with your purchase, which is why we offer a 30-day return policy for a full refund on all products purchased directly from our site. If you are not completely satisfied with your device, simply return it in its original condition within the specified timeframe.
Initiate Your Return
Log in to your Ring account and visit the Order History section to select the items you wish to return and generate a return authorization.
Print Shipping Label
Download and print the prepaid return shipping label provided via email to ensure your return is tracked and processed efficiently.
Pack Your Device
Place your device, along with all original accessories and manuals, into the original packaging to prevent damage during transit.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location; your refund will be processed once the item is inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing